Pricing
One price for your whole support team
$75 a month, however many people answer your email. No per-seat fees, 433 conversations a month included, and $0.20 for each one past that, up to a limit you set.
14 days free, then $75 a month. Cancel before the trial ends and you pay nothing.
Updated
One meter, no AI surcharge. Your whole team, one plan.
$75 a month
600 conversations a month cost $108.40: $75 with 433 included, plus 167 extra at $0.20 each.
Counted by conversation: a back-and-forth with one customer is one, however many emails it takes.
- 433 conversations a month with AI drafts, about 100 a week
- Then $0.20 per conversation, up to a limit you choose
- Unlimited emails
- Unlimited mailboxes and teammates
- Knowledge base built from your website
- Sends from your own address
- 14-day free trial, up to 25 conversations a day
14 days free, then $75 a month. Cancel before day 15 and you pay nothing. Billed monthly through Stripe.
Questions before you start
Do I pay anything during the trial?
No. You add a card to start, and nothing is charged for 14 days. During the trial Corresso drafts replies in up to 25 conversations a day; a subscription includes 433 a month. If you cancel on the Billing page before the 14 days are up, you pay nothing. If you don't, your subscription starts at $75 a month and your team carries on without a break.
What counts as a conversation?
A conversation counts once a billing month, the first time Corresso drafts a reply in it. More drafts in the same conversation that month are free, however many, so a long back-and-forth costs the same as a single question. Spam and replies you write yourself never count, and neither does mail that arrives without a draft.
Is there an extra charge for AI?
No. You pay per conversation, and the drafts are part of it. There is no fee per AI answer, right or wrong, and no AI add-on to buy.
What happens past 433 conversations?
Each conversation past 433 costs $0.20, added to your next invoice. You choose the most extra conversations may cost in a month, from nothing to $500 (the default is $100). At that limit, drafts in new conversations pause until your next billing month; mail keeps arriving, conversations already counted still get their drafts, and your team can write replies themselves.
Does my mail move to Corresso?
No. Your mail stays with your provider. You add one forwarding rule, and Corresso gets a copy of each new email. Replies go out through your own provider, from your own address.
Can Corresso send a reply on its own?
No. Nothing is sent on a timer, by a rule or in bulk. A reply leaves only when someone on your team presses Send.
Where do the drafts get their facts?
From documents you approve: your returns policy, shipping page, FAQ and anything you write yourself. Corresso can read your website to get you started, but nothing is used until someone approves it.
Which email providers does it work with?
Anything that can forward mail, including Gmail, Google Workspace and Microsoft 365. To send, you connect your provider's outgoing mail server once, with an app password. On Microsoft 365 your admin may need to allow forwarding and authenticated SMTP first.
Something else? Write to info@corresso.com.
How that compares
Most helpdesks charge per person or per ticket, so the bill grows with the team or with a busy month. Corresso's never grows with the team, and a busy month costs more only past the 433 conversations included, never past the limit you set. Gorgias, Help Scout and Zendesk side by side, with each price cited to the vendor's own page.
Let the next email arrive with its first draft done.
Forward your support address today. 14 days free, then $75 a month. Cancel before day 15 and you pay nothing.
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